My Sims 4 crashes every 5-10 minutes. When it crashes, my work is never saved. It crashes during CAS, gameplay, building, etc... and it's really annoying. Yes, I have mods, but when I played without ...
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It didn't crash.
@lianelianeliane Okay, that's great news. Now you can start transferring your mods to the new folder in batches, testing each time. If you get another crash, you'll need to split the last batch of mods you added and test again until you find the problem file(s). You can do the same for your custom content. (If it's easier, you can just download updated versions of everything you can find rather than hoping the old versions still work.) Once you've removed the corrupt files and confirmed that you can play with the others with no crashing, you can copy your saves to the new folder as well.
In case it helps get you oriented, here's an explanation of all the files in your game folder:
https://sims4.crinrict.com/eng/2014/09/user-files-explained/
I just realized that the game is crashing even when I don't have mods or CC, so here is my dxdiag.
I'm new to this, sorry.
@lianelianeliane You're fine; I know this process can be difficult to navigate (and this site as well).
Since you have Windows 7, your dxdiag doesn't list any error reports. So please gather that information from the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes. A graph will show up with an entry for each day. For the last two days, look for any entries that mention Sims 4 or Origin, or any that have timestamps that correspond to when the game crashed. For each one, click "View technical details" and copy the information you see into a text document (Notepad works fine). You can attach the .txt file just like you did the dxdiag.
I only copied and pasted 1 from each day, so I don't know if I did this correctly.
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