6 years ago
sdg
My Sims 4 crashes every 5-10 minutes. When it crashes, my work is never saved. It crashes during CAS, gameplay, building, etc... and it's really annoying. Yes, I have mods, but when I played without ...
I only copied and pasted 1 from each day, so I don't know if I did this correctly.
@lianelianeliane You got exactly the right information. Most of the errors aren't really specific, although one does reference DirectX 9. If you're running RivaTuner Statistics Server or MSI Afterburner alongside the game, please disable it, and test, just to be thorough.
If that doesn't help, please reinstall DirectX 9. You don't need to uninstall your current version; just download the installer from Microsoft and run it.
https://www.microsoft.com/en-US/download/details.aspx?id=8109
If that doesn't help either, please update your graphics card driver, which is from 2016. Be sure to get the 64-bit version, since your Windows 7 runs in 64-bit.
Let me know if none of this helps.
It's still crashing, sadly.
@lianelianeliane It would be useful to see a crash dump. Please set Windows to create one, then launch the game and let it crash. Here's how: