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Anonymous's avatar
Anonymous
10 years ago

Security Question in Russian cant call help line

Just logged into my account for the first time in a about a year and saw that my security question is in Russian. I looked on online and its seems like a lot of people have had the same problem. all the post say contact EA help on 800373473, but the number doesn't work in New Zealand. is there another way to contact them.

5 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    10 years ago

    @SOB-Major Hmm, that's the number I have too. Does it work if you try adding the +64 country code prefix? Are you calling between 9am and 9pm NZST?

    Calling is the way forward, you've taken the right steps, but if there are problems with the number that's something we of course want to straighten out. 

    Thank you. 

  • Anonymous's avatar
    Anonymous
    10 years ago

    Still doesn't work are there any other ways to contact EA help

  • Anonymous's avatar
    Anonymous
    10 years ago

    Ive tried that but every time it tells me to ring the help desk but the number doesn't work. So is there another ways.  

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    10 years ago

    Try some different topics, you should be able to chat (at least with the English version).

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