Solved
SGI File Missing After Laptop Shut-Down
Hello! Last night my Origin wasn’t loading so I uninstalled it. Whenever I do this, I backup my Sims 4 just in case it may delete. When I finally loaded my game up, I hadn’t put my saves or tray f...
@blcndie If those files are nowhere on your computer, then yes, the two new sims are gone, unfortunately. You can try searching This PC for *.sgi (an asterisk with the file extension), which should turn up any files with that extension, including the others you have. Maybe you'll get lucky and the file was copied somewhere, as in when Windows is trying to sync with OneDrive. Otherwise, there's likely nothing you can do.
If you want to troubleshoot the crashing issues, let me know, and please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
