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SweetVeggieAmai's avatar
SweetVeggieAmai
Seasoned Hotshot
6 years ago
Solved

Show Bills Information Window Not Popping Up

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.133.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Click on the mailbox in a residential lot, and choose the “Show Bills Information” option
What happens when the bug occurs? A window will not show up
What do you expect to see? A window popping out showing the break down of my sim’s bills.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. June 2020 update

I put a picture to show the option you need to click. 
I click on it and it doesn’t do anything. Not sure if this is supposed to happen? There aren’t any bills due atm so not sure if that’s suppose to be intentional or a bug.

  • @crinrictSo this seems odd but I found the culprit. A random mod I left in my folder (not sure HOW but it happened lol) caused my bills to not show up! It was lilmssam's (obsolete now) thermostat reduced bills for those who didn't check her updates yet! just deleted it and voila all better!

19 Replies

  • SweetVeggieAmai's avatar
    SweetVeggieAmai
    Seasoned Hotshot
    6 years ago
    @TheOtherSim That’s pretty much what happened with me. I had lilmssam’s WEE mod and for some reason i still had the old outdated file despite me deleting it. I was going crazy pulling out all my mods and testing one by one and saw it hidden away in another folder and was like really???? Lol
  • Okay so based on your thread I removed all the thermostat programs I had as well as SNB Realist banking and I still can't get the pop up window

    for bills.

  • Hey I know it´s probably too late but I had the same problem. After doing the 50/50 method I found out that the problem was "LGBTQ Mod V3.0.1.9" from PimpMySims4. I hope I can help you or anyone that will read this. :D
  • I'm having the same problem but I don't have any of the mods anyone has mentioned that caused it.  I also tried the 50/50 method but had no luck right off the bat, as I still had the problem after trying it with both halves of my CC folder.

    I'm confused though because out off frustration, i just did the 100% method (lol) and removed all of my CC, and somehow the bills information popped up. So i don't know if it's 2 CC files not cooperating with each other or what, but I tried to test the game with the middle chunk of CC removed, and still nothing. I tried overwriting my resource.cfg file and that didn't work either. So I'm about at a loss :/

  • Hey!

    I just wanted to share my experience with this cus I had heaps of trouble and just in case someone reads this in the future and runs into the same issue. I tried every program and mod you could find, even the better exceptions couldn't pin point the issue. Turns out I had to go through all my cc (not mods in my case) and do the 50/50 method. it took a long time but it worked and I found cc files that I didn't have in my game, I'm not sure how that happened but it seemed to be the issue. so the cc wasn't out of date necessarily or damaged so no program would pick it up, but there was some sort of issues with the cc files somehow so that's why I had to go through it all myself. basically I took all the cc and halved it, then added one half to the game, I took the one that was fine and labelled the folder so I knew which was which, then named the file with the corrupt cc in it, then halved it again and so on, and every time I made sure to create sub folders and named them so I knew what I was up to and could go back to it in case I had to recheck (which I did). unfortunately there was no quick fix for me and I had to go through it bit by bit despite my best efforts.

    I hope this helps 🙂

    NOTE: one notification that did show up was Builds\MCCC_7_5_3\mc_cmd_center\mc_bills.py

    I have the mccc mod but I couldn't figure out what it meant or how to fix the issue so if anyone has any insight please feel free to let me know thanks 🙂

  • Ma’am thank you so much for posting this!!! It was driving me mad 😂 

  • How can I tell which mod is causing the bills information not to show ??

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