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XELE87's avatar
XELE87
11 years ago

Sims 4 - All problems you might have possibly face.

PART A:

I am going to state all of the possible problems you might possibly face during Sims 4 gameplay.

1) Crash/stopped working during startup.

2) Crash/stopped working during loading.

2) Crash/stopped working during live mode.

3) Crash/stopped working during saving.

4) Crash/stopped working during traveling.

5) Stuck in loading screen regardless loading household or traveling.

6) Saving takes forever or stuck at saving screen.

7) There might be much more but I have commonly experience what's stated above, these problems makes the game unejoyable and almost unplayable.

Important Note:

Initially when I first start playing this game around 5th September everything was well for the first 3 days then those problems start surfacing and it becomes more frequent till it becomes almost unplayable, I am greatly disappointed, I have not use any CC/mods.

PART B:

General DXDIAG information:

System Information:

Spoiler
Time of this report: 9/28/2014, 19:21:44
Machine name: XELE-HP
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: 520-1149d
BIOS: Ver: LA3_703.rom vLA37.03
Processor: Intel(R) Core(TM) i5-3450S CPU @ 2.80GHz (4 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8148MB RAM
Page File: 4204MB used, 12089MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

DxDiag Notes:

Spoiler
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: The file Apowersoft_AudioDevice.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Input Tab: No problems found.

Display Devices:

Spoiler
Card name: AMD Radeon(TM) HD 7450A Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6779)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6779&SUBSYS_90B31B0A&REV_00
Display Memory: 730 MB
Dedicated Memory: 1008 MB
Shared Memory: 3818 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP TouchSmart
Monitor Id: HWP4211
Native Mode: 1920 x 1080(p) (60.016Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1094 (English)
Driver Version: 8.892.2.3000
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/24/2011 15:27:44, 862720 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2439-11CF-FC7C-B9B0BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6779
SubSys ID: 0x90B31B0A
Revision ID: 0x0000
Driver Strong Name: oem12.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.892.2.3000😛ci\ven_1002&dev_6779&subsys_90b31b0a
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices:

Spoiler
Description: Speakers / Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C2ADC&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6367.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/26/2011 13:25:00, 535040 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Communications Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C2ADC&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6367.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/26/2011 13:25:00, 535040 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (Apowersoft_AudioDevice)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: Apowersoft_AudioDevice
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: Apowersoft_AudioDevice.sys
Driver Version: 1.00.0000.0001 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 6/2/2013 04:56:58, 31920 bytes
Other Files:
Driver Provider: Apowersoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Disk & DVD/CD-ROM Drives:

Spoiler
Drive: C:
Free Space: 706.7 GB
Total Space: 934.3 GB
File System: NTFS
Model: Hitachi HDS721010DLE630

Drive: D:
Free Space: 2.4 GB
Total Space: 19.5 GB
File System: NTFS
Model: Hitachi HDS721010DLE630

Drive: E:
Model: hp CDDVDW TS-T633P
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/21/2010 11:23:47, 147456 bytes

System Devices:

Spoiler
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_2ADC103C&REV_B5\3&11583659&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 11:23:47, 184704 bytes

Name: 802.11n Wireless LAN Card
Device ID: PCI\VEN_1814&DEV_5390&SUBSYS_F0511814&REV_00\4&12E9EEF9&0&00E2
Driver: n/a

Name: Intel(R) H61 Express Chipset Family LPC Interface Controller - 1C5C
Device ID: PCI\VEN_8086&DEV_1C5C&SUBSYS_2ADC103C&REV_05\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 09:48:27, 15424 bytes

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_2ADC103C&REV_B5\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 11:23:47, 184704 bytes

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_2ADC103C&REV_06\4&3A261855&0&00E5
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_2ADC103C&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_2ADC103C&REV_B5\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 11:23:47, 184704 bytes

Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_2ADC103C&REV_01\4&38483B6E&0&00E1
Driver: C:\Windows\system32\DRIVERS\RtsPStor.sys, 6.03.9600.28150 (English), 1/7/2014 14:24:34, 359128 bytes
Driver: C:\Windows\SysWOW64\RsCRIcon.dll, 1.10.0000.0000 (English), 4/25/2013 18:12:12, 9889352 bytes

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_2ADC103C&REV_05\3&11583659&0&D0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_2ADC103C&REV_B5\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 11:23:47, 184704 bytes

Name: Texas Instruments XHCI Controller
Device ID: PCI\VEN_104C&DEV_8241&SUBSYS_2ADC103C&REV_02\4&550061D&0&00E0
Driver: C:\Windows\system32\DRIVERS\tixhci.sys, 1.12.0016.0000 (English), 9/27/2011 06:31:10, 409408 bytes

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_2ADC103C&REV_05\3&11583659&0&E8
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_2ADC103C&REV_B5\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 11:23:47, 184704 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA98&SUBSYS_AA981B0A&REV_00\4&1AF5BCEB&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/21/2010 11:23:47, 122368 bytes

Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_2ADC103C&REV_05\3&11583659&0&FB
Driver: n/a

Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_2ADC103C&REV_05\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 10.06.0000.1002 (English), 9/30/2011 11:07:08, 557848 bytes

Name: AMD Radeon(TM) HD 7450A Graphics
Device ID: PCI\VEN_1002&DEV_6779&SUBSYS_90B31B0A&REV_00\4&1AF5BCEB&0&0008
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1186 (English), 11/24/2011 18:45:52, 10203648 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0020 (English), 11/24/2011 14:43:20, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6229 (English), 11/24/2011 14:44:58, 310784 bytes
Driver: C:\Windows\system32\atiumd64.dll, 7.14.0010.0860 (English), 11/24/2011 14:52:38, 5428736 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0325 (English), 11/24/2011 14:32:38, 3889664 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0023 (English), 11/24/2011 15:22:44, 120320 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 8/27/2011 03:34:14, 239869 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 11/24/2011 14:08:06, 54784 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 11/24/2011 14:08:06, 54784 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1072 (English), 11/24/2011 14:45:38, 381952 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 11/24/2011 14:28:02, 1289184 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 11/24/2011 15:22:08, 21504 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 11/24/2011 15:29:34, 151552 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 11/24/2011 15:30:22, 189920 bytes
Driver: C:\Windows\system32\atiumd6v.dll, 7.14.0010.0184 (English), 11/24/2011 14:33:14, 1113088 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1104 (English), 11/24/2011 15:23:54, 204288 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1104 (English), 11/24/2011 15:24:30, 486912 bytes
Driver: C:\Windows\system32\atipdl64.dll, 6.14.0010.2563 (English), 11/24/2011 15:22:30, 423424 bytes
Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.4344.42138 (English), 11/24/2011 15:24:38, 466944 bytes
Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.11079 (English), 11/24/2011 15:24:40, 24229376 bytes
Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1546 (English), 11/24/2011 15:24:22, 8723456 bytes
Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1546 (English), 11/24/2011 15:24:44, 51200 bytes
Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1546 (English), 11/24/2011 15:24:34, 44544 bytes
Driver: C:\Windows\system32\atipblag.dat, 3/18/2011 06:51:46, 3929 bytes
Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6229 (English), 11/24/2011 14:44:02, 38912 bytes
Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6229 (English), 11/24/2011 14:44:16, 40960 bytes
Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6229 (English), 11/24/2011 14:45:20, 15360 bytes
Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6229 (English), 11/24/2011 14:45:14, 39936 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/12/2009 10:35:30, 118784 bytes
Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0385 (English), 11/24/2011 15:09:20, 4944896 bytes
Driver: C:\Windows\SysWOW64\atiumdag.dll, 7.14.0010.0860 (English), 11/24/2011 14:58:46, 4289024 bytes
Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0325 (English), 11/24/2011 14:22:36, 4065280 bytes
Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 11/24/2011 14:08:00, 53760 bytes
Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 11/24/2011 14:08:00, 53760 bytes
Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1072 (English), 11/24/2011 14:45:30, 270336 bytes
Driver: C:\Windows\SysWOW64\atiumdva.cap, 11/24/2011 14:21:36, 1289184 bytes
Driver: C:\Windows\SysWOW64\atiumdmv.dll, 7.14.0010.0184 (English), 11/24/2011 14:32:50, 1828864 bytes
Driver: C:\Windows\SysWOW64\atipdlxx.dll, 6.14.0010.2563 (English), 11/24/2011 15:22:22, 356352 bytes
Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.11079 (English), 11/24/2011 15:09:42, 18534912 bytes
Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0385 (English), 11/24/2011 15:19:02, 4204032 bytes
Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1546 (English), 11/24/2011 15:21:38, 7331840 bytes
Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1546 (English), 11/24/2011 15:24:42, 46080 bytes
Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1546 (English), 11/24/2011 15:24:32, 44032 bytes
Driver: C:\Windows\SysWOW64\atipblag.dat, 3/18/2011 06:51:46, 3929 bytes
Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6229 (English), 11/24/2011 14:43:56, 29184 bytes
Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6229 (English), 11/24/2011 14:44:08, 31744 bytes
Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6229 (English), 11/24/2011 14:45:06, 32768 bytes
Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6229 (English), 11/24/2011 14:45:18, 13312 bytes
Driver: C:\Windows\atiogl.xml, 8/1/2011 18:30:08, 35363 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/23/2009 04:34:36, 51200 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/28/2010 07:33:08, 332800 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6229 (English), 11/24/2011 14:45:18, 13312 bytes
Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1094 (English), 11/24/2011 15:27:44, 862720 bytes
Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1094 (English), 11/24/2011 15:29:22, 732672 bytes
Driver: C:\Windows\system32\coinst.dll, 1.00.0003.0005 (English), 11/24/2011 15:51:14, 58880 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_2ADC103C&REV_05\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/21/2010 11:23:47, 122368 bytes

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_2ADC103C&REV_09\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 11:23:47, 184704 bytes

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_2ADC103C&REV_B5\3&11583659&0&E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 11:23:47, 184704 bytes

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150
Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_2ADC103C&REV_09\3&11583659&0&00
Driver: n/a
pc

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  • XELE87's avatar
    XELE87
    11 years ago

    You may be right on the down/upgrade of graphic cards by physically swapping them out and since mine is a HP touchsmart 520-1149d model I have to get a licensed technician to do that in the future when I'm switching or upgrading to a great NVIDIA graphics card but for both AMD Radeon HD 7450A and AMD Radeon HD 6450 are you saying they are of the same card but with different versions and the earlier release version of 6450 is actually an upgrade from 7450A? That dosen't matter either way regardless it's 7450A and 6450 they both deliver poor performance for gaming or other applications as stated in pc-specs website.

    My decision to switch is because I understand my current video card can only barely handle Sims 4 and I know problems I have listed will occur frequently.

    And how do you explained my DriverTuner (Paid Version) does not detect any new drivers require for upgrade and all drivers are up to date or DriverTuner's not reliable on updates of drivers on-time?

    Final question: Will there be a increase in the current recommended system requirements for future Sims 4 expansion packs and will my system specs from dxdiag handle new release NVIDIA graphic cards?

  • ThePurpleBrit's avatar
    ThePurpleBrit
    Seasoned Rookie
    11 years ago

    Hi. It says in your report you have the AMD Radeon HD 7450A card, so you should go to the AMD website and download the latest drivers for that card model and no other. I wouldn't trust that paid for program you got as it's clearly not doing it's job properly.

    AMD Radeon HD 7450A and AMD Radeon HD 6450 are not the same card. 7450A and 6450 refer to the physical model of the card itself, not the drivers.

    There shouldn't be an increase in the current recommended system requirements for future Sims 4 expansion packs, although they do usually require tiny bit more RAM, but your system should handle them fine. And from what I can tell, your computer should handle newer Nvidia cards, but your computer shop technician can let you know for definite 🙂

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,552 PostsLatest Activity: 35 minutes ago