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bertiebott1's avatar
bertiebott1
New Novice
25 days ago

Sims 4 keeps crashing. Progress gone

I’m so sick of the sims 4 crashing over and over again.. it’s just not fun to play anymore, only for the game to crash and delete all your progress, having to play everything all over again. Sure I try to save as often as possible but this shouldn’t even be necessary.. I read a lot of people have this issue so I hope they finally fix it  

3 Replies

  • speedracer1177's avatar
    speedracer1177
    Seasoned Newcomer
    25 days ago

    I am glad it is just not me. This happened to me twice in one day at my parent's home. And just now (twice in one day) on my own set up. I thought maybe it was because my parent's computer lags, but mine does not. So frustrating to play and then have it crash out on you and lose all your progress. 

  • bertiebott1​ speedracer1177​  If you'd still like help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

    There's no need to upload it to a third-party filehosting site.

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