@ElectronicAzs The problem is (perhaps) a base game "entitlement" from Epic sitting on your EA account, not the packs and not which app you used to install the game. The idea here is that the Epic entitlement would overrule the EA App entitlement, unless you're using EA Play and therefore have the Digital Deluxe edition from EA. The DD is a higher version and so should win, so to speak. When the DD is not present, your account defaults to the Epic version and therefore tells you to play through Epic.
Point is, you may need to have the Epic base game entitlement removed from your account. You can usually do that by unlinking your accounts or by removing the game from your Epic account, if that's possible. Otherwise, you may need EA customer support to remove the entitlement.
Unlike with Steam, any DLC you own through Epic should be accessible through the EA App.
Wait right, if problem was that 3 dlcs i'd still have to open epic games client for launching sims 4 while having an active membership and launching DD edition. DD edition does not include any of that dlcs.
Quoting: .....by removing the game from your Epic account, if that's possible >> seems like this must be the first thing to try, you are right.
Quoting: Unlike with Steam, any DLC you own through Epic should be accessible through the EA App. >> So EA does not show/check dlcs owned through epic and allow them to run combined with theirs while running a game? :S
Well, the thing is i already sent a message through error reporter right after my previous message. I will send another message and show them this conversation we are having in here by giving a link. I hope they know what is causing the problem and know what to do about it :/
@ElectronicAzs When you buy DLC from Epic, you can use it with an EA App install without going through the Epic client. Many players redeemed these free packs without having to use Epic going forward. (This is different than how Steam-owned content works.) The problem is the base game entitlement, not the packs.
For customer support, live chat is going to be a lot more helpful than email. If you don't see the option, try a different category of issue.
