Sims 4 - No product code
Hello to whoever reads this, I unfortunately have no product code and i'm very confused. I bought the Sims 4 after completing the trial, it was fun and nothing went wrong. After buying the ...
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@ToxTox7044 The error message you're seeing is misleading. You don't need to enter a product code; you need to be signed into an account that owns Sims 4. When you're using an account that doesn't own a game you're trying to launch, Origin throws this error. (The product codes are still relevant for older games, just not Sims 4.)
If you're sure you're in fact using the correct account, I'd suggest contacting EA customer support to make sure the purchase went through and the game is technically on your account.
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