Forum Discussion

5 years ago

Sims 4 - Save file has grey llama icon on households

So in the sims world that I play on I have a ton of households. I launched the game earlier and when I opened the app all of the households that my sims lived on or I had made were replaced with a gr...

MKayla0316

5 years ago

@rpprentisI am having the same issue! I tried to repair the game through origin, and it didn't help. I moved my household into a house and I was able to play with no problems.

crinrict

Hero+

5 years ago

@MKayla0316 DOes it still work if you move them back ? Maybe something about the lot is broken. Can you enter the lot in build mode ?

Swishaa_Bluntss
5 years ago
this is happening to me currently ☹️ I’ve tried taking out my mods folder & saves and also repairing Thee game and starting with a new sims 4 folder. I have a MacBook btw.
- puzzlezaddict
  Hero+
  5 years ago
  @Swishaa_Bluntss Please try a Super Repair, as described here:
  
  https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/5080860#M815
  
  If the repair doesn't work, try running the Origin reset tool for macOS and then repairing again.
  
  https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
  - Swishaa_Bluntss
    5 years ago
    @puzzlezaddict Ok thank u I’ll try !