Forum Discussion
7 Replies
- jpkarlsen7 years agoHero (Retired)
Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer. here it is
- kreatora7 years agoHero (Retired)@DantyElla
First fix your game in Origin, you can have damaged files.
Second check your computer with an antivirus program.
From your DxXDiag
Event Name: AppHangB1
The name of problem may indicate system damage or malware.
I don't work for EA - jpkarlsen7 years agoHero (Retired)
Try to disable Origin in game. Also your graphics driver is very old go to nvidia.com to update it.
this is a test
- thanks, i found the new driver for my card, hopefully this fixes the issue 🙂
My sims are still freezing up... no idea why...
updated my driver
updated my CC
reduced to a lower quality graphics...
grrrr