Forum Discussion
4 Replies
kruthy92 Does this happen with no mods or custom content present, and no ReShade? Please test in both DirectX 9 and 11 modes too. I can see you're in DX9 mode, which is fine in general if you'd prefer to keep using it, but it's worth trying DX11 mode too.
If you get another crash in this context (no mods/cc/ReShade), please look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
- kruthy926 days agoSeasoned Newcomer
Source
The Sims™ 4Summary
Stopped workingDate
2/2/2025 10:45 PMStatus
Report sentDescription
Faulting Application Path: C:\Games\The Sims 4\Game\Bin\TS4_DX9_x64.exeProblem signature
Problem Event Name: APPCRASH
Application Name: TS4_DX9_x64.exe
Application Version: 1.112.481.1030
Application Timestamp: 675a3110
Fault Module Name: TS4_DX9_x64.exe
Fault Module Version: 1.112.481.1030
Fault Module Timestamp: 675a3110
Exception Code: c0000005
Exception Offset: 00000000013ca737
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Additional Information 1: d634
Additional Information 2: d634e13c2942164b0da52635e1d8ee35
Additional Information 3: 9610
Additional Information 4: 96108e80a034fbf09818225092d1a953Extra information about the problem
Bucket ID: 1ed5349d74bdd5de3beb313e9d2ab93d (2011755803545614653) - kruthy926 days agoSeasoned Newcomer
Does this help?
kruthy92 It doesn't help, but not because of you, because it's too generic an error to of be much use. Does the same thing happen in DirectX 11 mode? This error is from DX9 mode. If you didn't or don't get any error in DX11 mode, even after checking back an hour or so later, let me know.
Please also make sure you're still testing with no mods or custom content, that for example OneDrive didn't redownload the contents of your Mods folder after you removed it.
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