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kruthy92's avatar
kruthy92
Seasoned Newcomer
7 days ago

Sims 4 always crashes on accessories

Just makes no sense to me what is causing this having done the 50/50 rule and with reshade on and off it still continues please help

4 Replies

  • kruthy92  Does this happen with no mods or custom content present, and no ReShade?  Please test in both DirectX 9 and 11 modes too.  I can see you're in DX9 mode, which is fine in general if you'd prefer to keep using it, but it's worth trying DX11 mode too.

    If you get another crash in this context (no mods/cc/ReShade), please look for new errors in the Reliability Monitor.  Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

    Look for an error that happened at exactly the time of your most recent Sims 4 crash.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.

  • kruthy92's avatar
    kruthy92
    Seasoned Newcomer
    6 days ago

    Source
    The Sims™ 4

    Summary
    Stopped working

    Date
    ‎2/‎2/‎2025 10:45 PM

    Status
    Report sent

    Description
    Faulting Application Path:    C:\Games\The Sims 4\Game\Bin\TS4_DX9_x64.exe

    Problem signature
    Problem Event Name:    APPCRASH
    Application Name:    TS4_DX9_x64.exe
    Application Version:    1.112.481.1030
    Application Timestamp:    675a3110
    Fault Module Name:    TS4_DX9_x64.exe
    Fault Module Version:    1.112.481.1030
    Fault Module Timestamp:    675a3110
    Exception Code:    c0000005
    Exception Offset:    00000000013ca737
    OS Version:    10.0.22631.2.0.0.768.101
    Locale ID:    1033
    Additional Information 1:    d634
    Additional Information 2:    d634e13c2942164b0da52635e1d8ee35
    Additional Information 3:    9610
    Additional Information 4:    96108e80a034fbf09818225092d1a953

    Extra information about the problem
    Bucket ID:    1ed5349d74bdd5de3beb313e9d2ab93d (2011755803545614653)

  • kruthy92  It doesn't help, but not because of you, because it's too generic an error to of be much use.  Does the same thing happen in DirectX 11 mode?  This error is from DX9 mode.  If you didn't or don't get any error in DX11 mode, even after checking back an hour or so later, let me know.

    Please also make sure you're still testing with no mods or custom content, that for example OneDrive didn't redownload the contents of your Mods folder after you removed it.

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