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0727808's avatar
0727808
Seasoned Newcomer
5 months ago

Sims 4 black screen on load

Hi im having the exact same problem. i really dont know wghat to do anymore i tried deleting all of my mods uninstalling then re installing the game repairing it and still doing the same thing. i can...
crashing
puzzlezaddict's avatar
puzzlezaddict
Hero+
4 months ago

0727808  Then I would still try to install the newest graphics driver.  If that doesn't help, please post a new dxdiag.  Please also post the first 40 or so lines of Config.log, inside Documents > Electronic Arts > The Sims 4.  (Stop when you get to the Options section.)  You can delete your user and computer names, about 20 lines down; the file doesn't contain any other personal information.

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