@EA_Mai Well I tried reinstalling and I'm still having the same issue.
Did some more research and found that it was a firewall issue. McAfee wasn't allowing enough access. Thanks for all your help!
@EA_Mai City Living, Bowling Stuff and Dine Out are shown as owned on the origin website.
EA StaffHi @QueenSunday,
Please, go to C:\Program files (x86)\Origin Games\The Sims 4 folder. Can you see a EP03 folder in there?
If not, as you mention the games are showing as not downloaded in Origin, could you try to download and install The Sims 4 City Living again?
After Origin is done, could you check if the EP03 is now in C:\Program files (x86)\Origin Games\The Sims 4 ?
Thanks,
-Mai
@EA_Mai I only have a C:\Program files and when I go into Origin Games it is empty 😞
EA StaffOk, @QueenSunday, no worries, that means we are checking in the wrong place. C:\Program Files\Origin Games\The Sims 4 is the default location but that doesn't mean it can't be changed 😉
So let's see where your Origin is installing the games!:
Can you find it there?
-Mai
@EA_Mai Origin is saying it should be under Origin Games but I found it under the Electronic Arts. Weird! Should I try and reinstall under Origin Games?
@EA_Mai Well I tried reinstalling and I'm still having the same issue.
Did some more research and found that it was a firewall issue. McAfee wasn't allowing enough access. Thanks for all your help!
EA StaffIt's great to read that, @QueenSunday! Thanks for sharing with us which was the solution for you, it might help other Simmers with your same issue!
Enjoy your games! 🙂
-Mai
