Forum Discussion
9 Replies
- jpkarlsen8 years agoHero (Retired)
Follow the advice given. If you do not know how to do this. Take your PC to a shop where they will fix it for you.
This is not related to the Sims 4.
- roberta5918 years agoHero (Retired)
@sregs88 Your computer has UEFI (Unified Extended Firmware Interface). Right now the UEFI interfaces with the old BIOS (Basic Input-Output System). When the computer boots the BIOS in ROM will execute and read data stored in CMOS memory. The BIOS will perform some tests and then boot the computer from the device stored in CMOS. The BIOS is old and has limitations for today's hardware. The UEFI is essentially an updated BIOS. The Boot Configuration Data File tells your computer where to boot from (which mass storage device and its specifically size and location of data required to boot the computer). A software application will seldom access this data directly and should only use system calls to obtain data. Pressing Esc should have brought you into the UEFI editor where you should have been able to rebuild the data and unless you have a complicated boot configuration should be easy to recreate. Linux has a similar boot loader called GRUB (GRand Unified Bootloader) . This typically will be simple unless you has multiple partitions and/or operating systems. I have found that this issue is hardware related. Example I have several WD green hard drives that don't spin up fast enough during the boot process for many system boards. The solution is to increase the time out seek perimeter to allow more time for the drive to come up to speed. I have found that some systems will immediately crash or operate for some time before crashing. Some system boards don't configure themselves correctly for some new hardware and you need to do an update to the UEFI (or BIOS). I have found that going to the motherboard manufacturer's support site and updating the UEFI (or BIOS) can correct corruption issues. Boot failures are not common but do happen for a multiple of reasons. The computer probably crashed and tried to reboot and encountered some error. This is a low level issue and if it continues you will need to examine the computer hardware thoroughly. Is it a laptop that is over heating? If you have Windows 10 make sure it is up to date - there was an update that caused sporadic reboots. hth
- Thanks for the info. Would you be able to tell me what I need to do in order to fix it?
- jpkarlsen8 years agoHero (Retired)
Boot on the Installation media as mentioned in the message.
Click install. It should now tell you that it has found an existing installation and ask if you want to repair it. Choose this and it will repair the BCD information (Boot Configuration Data). If not there will be another Install option. Do NOT choose this but choose the Repair option at the bottom. Go from there.
If you are not comfortable doing this yourself take it to a shop and have them do the repair.
PS. BCD has nothing to do with UEFI apart from that UEFI reads information from it to pass control of the boot process to Windows.
- I don’t have the instillation media on hand.
- jpkarlsen8 years agoHero (Retired)
You can download it from Microsoft If it is windows 10.
https://www.microsoft.com/en-us/software-download/windows10
Click "Download tool now" and follow the description on how to create installation media.
Make sure to get the correct version 32bit or 64bit. Most likely the latter.
- Thank you very much I’ll give that a try. Sorry if I seem so daft... I’m not exactly tech savvy 🤡
- Hello again, I was wondering if you wouldn’t mind helping me again.
I have the boot instillation media on a usb drive. When I try to reboot with the usb inserted it doesn’t take me to any other screen other then the initial blue screen. It doesn’t give me an option to access anything on the USB or run it. Do you know how I can do so? - jpkarlsen8 years agoHero (Retired)
When you boot you will most likely briefly get a message on screen telling you to press something like F12 to select boot device. Other wise you need to press the key that Enters UEFI (BIOS) where you can set which device should be the default boot device.
Like I already mentioned if you are in any way uncomfortable doing this take it to a shop and have them do the repair.
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