Forum Discussion

JuliusKotaro's avatar
8 years ago

Sims 4 Closed After Title Screen

I've been playing The Sims 4 for a long time, and got the usual crashes on loading screens couple of times. But this time, anytime I start up The Sims 4 it appears to instantly closes after the tittle screen "The Sims 4".

I've tried repairing, going offline, reinstalling, but nothing worked so far.

I'm not sure what might've caused this, since it was perfectly fine the last time I played it. Is it caused by an update, or can I fix this in The Sims 4 files?

2 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    If you have any Mods or CC please remove them and test the game without.

  • @JuliusKotaro

    Adding onto what Jpkarlsen mentioned:

    If you haven't already, try moving your mods folder to the desktop, clear your game cache and delete the localthumbcache.package from the Sims 4 folder to help with troubleshooting.

    Try playing the game again to test. If it loads okay, it may be that some of the mods/cc have become outdated.

    How to Delete Cache Files
    https://sims4.crinrict.com/en/2014/09/delete-cache-files/

    Custom content can become outdated with most new game patches. If the game works when the Mods folder is removed, then one or more of the mods and/or custom content has become outdated and will need to be removed or replaced. EA/Maxis aren't responsible for broken mods/cc. It's up to the creators to fix.

    Disabling or turning off both mod/cc options isn't enough of a test.

    Try the 50/50 method:

    1. Move all the mods and cc out into a temporary folder on the desktop.
    2. Move a few files back at a time. Load the game to make sure it loads and everything is good.
    3. Delete the localthumbcache.package from the Sims 4 folder.
    4. Repeat steps 1 - 3 till there is no more files to check.

    ** While your testing, don't save the game. If you find any problems, delete the mod or custom content file.

    How To Find Problem Mods and CC
    http://simswiki.info/wiki.php?title=Game_Help:TS4_Finding_Problem_Custom_Content