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Just did that, and the game closed itself less than 5 minutes after.
yet again no LastCrash file and nothing via the game or my computer indicating it was a "Crash", the game is simply closing itself automatically.
@Godleyjeans Please do a clean uninstall and reinstall of Origin and Sims 4, together. Start with the game:
- Put aside your Sims 4 folder in Documents\Electronic Arts and rename it to something that doesn't include the words "Sims 4."
- Download Revo Uninstaller (the free version is fine) from here.
- Launch Revo, select Sims 4 from the list, and click Uninstall.
- Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
- Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
- Close Revo, and restart your computer.
Next, uninstall Origin:
- Quit Origin, then right-click on the Task Bar and open the Task Manager. Scroll through looking for Origin entries. If you find any, click on them and End Task.
- Next, clear Origin's cache.
- Launch Revo again and uninstall Origin, and when it's uninstalled, select "Moderate" again and Scan.
- If Revo finds any remaining registry entries, select all, delete, and click Next.
- Revo will display "Remaining Data and Folders. Select all of them except for the "Origin Games" folder, if it appears. (This is where other Origin games are installed by default.) Delete the rest.
- Close Revo, and restart your computer.
Next, download the full Origin installer and run it. Here's the direct download link:
http://download.dm.origin.com/origin/live/OriginSetup.exe
Be sure to run both the installer and Origin itself as an admin: right-click on each and select "Run as Administrator." When it's reinstalled, download Sims 4. Restart after installing and before playing, and allow the game to create a new user folder in Documents\Electronic Arts rather than reusing your existing one.
If you get another crash, please look for a crash dump. Click Windows key-R and copy and paste this:
%LocalAppData%\CrashDumps
When you enter, you'll see a list of .dmp files. If one of them is from Sims 4 or Origin and has a timestamp from after you reinstalled both, please upload it to a third-party filehosting site (Google Drive, Dropbox, etc.) and link it here.
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