mousleechrist Try restoring any mods or custom content you've been using, updated versions if necessary. Some users say that has helped. And it would be great if you could provide a save, as well as a list of the mods and cc you previously used, in the master thread, as requested here:
Crashes on Mainmenu | EA Forums - 12139111
Yanstrode briddybear ahnonii Please remove your saves folder, and if it helps, see the above.
If that does NOT help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If you still can't play, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
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