Sims 4 crashes and logs out of game?
I have the Sims 4 plus two expansion packs - Cats and Dogs and Seasons. I am able to launch the game but as soon as I choose a family to play on it loads for about 10-20 seconds like usual and then it just closes and takes me back to Origin where it says I can play the game...
I have tried repairing then restarting my laptop - still does this.
I have updated the game and restarted - still does this.
Is there something wrong with Origin (usually the case)?
Is there something I can try without uninstalling the game?
If I uninstall the game, will all my gameplay be lost?
Thanks!
C
@82BBRHJLYHWH7JQ3 If you uninstall, your saves should not be deleted. To be on the safe side though, you can back up the Sims 4 folder in Documents\Electronic Arts; this folder contains all your user data, including saves.
However, I don't think you necessarily need to uninstall and reinstall the game—there are plenty of other steps you can try first. Does your computer run Windows or macOS? Troubleshooting is a bit different in each operating system.
