Sims 4 crashes every 10 minutes or so
Hi. I have had nothing but issues since I bought this game. It's too bad, because I really enjoy it. The latest issue is that the game crashes during play or sometimes when I try to Save. I can get a...
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Do you have any mods or CC (custom content)? Try taking that out.
See this for more information: [PLEASE READ] Usage of Mods and Custom Content
If not, could you post a DxDiag?
Please follow this how to on how to gather your DxDiag.
You can post the DxDiag by attaching it to your next reply.
Don't paste it directly into your answer, because that won't fit.
Thanks Phantomlover1717 for responding. No, I don't have any custom content. It concerns me that if I have a system issue, it would have popped up before I hit 150 hours on the game, but maybe not. (Like I said, I really like this game.)
Thanks for the info on the dxdiag. I have attached my information. Any additional help you could give me would be welcome. Thanks!
- Jennifer.
Your graphics driver is from 2013, I would suggest updating that:
https://downloadcenter.intel.com/- Approved
Sorry about the delay in responding. I appreciate your willingness to take a look and see if there was something you could spot. I followed the link today and updated my drivers. I'll write again in the next couple of days and let you know if the update solved the problem.
Thanks,
Jennifer.
- Approved
@Phantomlover1717, hi. I didn't have to wait long. It crashed within 30 seconds of restarting the game. Do you have any other ideas? I'm lost.
Thanks,
Jennifer.
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