Your graphics drivers are from 2010.
Try updating them through the Nvidia experience or download from the Nvidia site.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
You can attach the txt file to your post directly.
System Model: GA-78LMT-USB3
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-6300 Six-Core Processor (6 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 2940MB used, 13404MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
I've never done this before, but I hope this is what you're talking about!
Could you please post the complete thing.
Just attach the file to your post.
Sorry about that!
Community Manager
