Anonymous
11 years agoSims 4 crashes on startup
My Sims 4 refuses to load past the start screen, it MAY get to the loading plumbob but it usually becomes unresponsive prior to then. I have been playing the game since launch, have installed the out...
- 11 years ago
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Please either use pastebin.com and put the link here or use spoiler tags.----
Also try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.