4 years ago
Sims 4 crashes
Hi! I have a problem with Sims 4 constantly crashing. I am running the game smoothly and then suddenly, the game windows just quits. I play with no mods and my computer meets all specs. I have tried...
@reebeckaaz It's possible that the old save file is the issue, or at least the current issue, so please test a new save. If you get another crash, I'd like to see the lastcrash file, if there is one; it would be in the Sims 4 user folder. Instructions for providing one are in this post, if you scroll down a little:
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737
Please double-check the timestamp on the lastcrash so you know whether it's from the new save or not. I don't actually mind one from an old save, but troubleshooting an issue with a specific save is not my forte—I really only help with global crashing issues. Someone else might be able to help with a specific save though.
So, it turns out that the problem all along was that I had installed my RAM in the wrong slots... So sorry for all the hassle and thank you again for your help!
@reebeckaaz I would not have guessed that, and frankly I'm surprised that the effect was this dire. But it's really helpful to know, so thank you for the update.
And you have nothing to apologize for. Anytime I learn something new, that alone makes a thread worth the time and effort I spent. Besides, this entire forum is for people who have questions they can't answer on their own.