Sims 4 crashing before main menu
So I updated to the latest version of Sims 4, disabled all mods and stuff before doing so. I open the game and cant get past the startup animation then loading for a bit before it closes with no ackn...
Forum Discussion
JyNxYmIsTy Sorry for the late reply; I've been away from the forums for a while.
I understand you can't (or couldn't) get to the Main Menu, which is why I suggested changing the setting in the EA App if necessary. The thing is, the game wouldn't be running in DirectX 9 mode on its own, so you had to change a setting somewhere, either in the App or within the game itself. A clean user folder would take care of any settings you'd specified within the game, at least until you changed something again, but it wouldn't affect the App settings.
If you still need help, please let me know what is currently happening when you try to play, and provide a new dxdiag as well.
