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Brooke11100 See whether you can repeat that with Chrome open. It's an odd error, so I'm wondering whether this was a concidence.
Please also provide the Reliability Monitor info for this crash. Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of this Sims 4 crash. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
- Brooke111005 months agoNew Novice
Okay so even in the clean boot the game is still crashing here is the result from the reliability monitor info:
Source
The Sims™ 4Summary
Stopped workingDate
3/10/2025 3:53 PMStatus
Report sentDescription
Faulting Application Path: C:\The Sims 4\Game\Bin\TS4_x64.exeProblem signature
Problem Event Name: APPCRASH
Application Name: TS4_x64.exe
Application Version: 1.113.291.1020
Application Timestamp: 67c616c9
Fault Module Name: StackHash_f07d
Fault Module Version: 10.0.19041.5438
Fault Module Timestamp: ab0dece3
Exception Code: c0000374
Exception Offset: PCH_5A_FROM_ntdll+0x000000000009E044
OS Version: 10.0.19045.2.0.0.768.101
Locale ID: 1033
Additional Information 1: f07d
Additional Information 2: f07d1a373121043d0c5b6bd138d5f40e
Additional Information 3: 239d
Additional Information 4: 239d2e405c956fee9be5d3341d538d90Extra information about the problem
Bucket ID: 28a196fd6ecf6c91116510610b71e1b5 (1253426080282436021)
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