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EntityofDesire's avatar
EntityofDesire
Seasoned Ace
4 years ago

Sims 4 crashing often in CAS mode since last patch/update?

As topic reads I was wondering if anybody else has been experiencing a lot of crashes or "UI crashes" (where the UI can no longer be used) in CAS mode since the last patch or more specifically the last "sims delivery express".  Seems like the longer I spend in CAS, than go to save or open the gallery the game either hard crashes or just freezes/opens a blank UI window.

Its happened so often now that its become a constant that I must constantly save cas as i work on Sims.

Just wondering this anybody else has noticed this happening a lot.  FYI no I'm not using mods, some CC hair but I've tried it without and still same issues.

4 Replies

  • @WolvesCreek  I haven't seen any reports of this in the last few days, although that of course doesn't mean the crashes aren't happening.  Do you have the same issue in a clean user folder?  Please move the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop; when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be in the folder you've moved but temporarily not read by the game.)  Don't add anything to that folder yet; just start a new save and see whether you have the same issue.

    If you do get another freeze, please run a dxdiag and attach it to a post.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

  • YESSSSS!!!! ISTG it is so anoying every single time I try to edit my formal outfit the game crashes