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puzzlezaddict
4 years agoHero+
@WolvesCreek I haven't seen any reports of this in the last few days, although that of course doesn't mean the crashes aren't happening. Do you have the same issue in a clean user folder? Please move the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop; when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be in the folder you've moved but temporarily not read by the game.) Don't add anything to that folder yet; just start a new save and see whether you have the same issue.
If you do get another freeze, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
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