VioletKitty411 I've split your post into its own thread because that other thread is a mess and no one is creating their own threads like I asked.
Anyway, your dxdiag is missing some information because it crashed at least twice. I can see however that your graphics driver is crashing. Normally that would be the place to start, but since the dxdiag process crashing can be indicative of an overall system issue, please first run a couple of basic checks of your Windows system files:
- Click Windows key-X and select "Powershell (Administrator)" or "Windows Terminal (Administrator)" , whichever you see
- In the window that appears, copy and paste "DISM.exe /Online /Cleanup-image /Restorehealth" without quotes, and enter
- The system will take a little while to validate; if it throws an error, please list it
- Otherwise, copy and paste "sfc /scannow" without quotes into the window, and enter
- Post the message you receive
Restart your computer, open Windows Settings > Update & Security, click the box to check for updates, and if any install, restart again afterwards.
Once you've done this, do a clean uninstall and reinstall of the graphics driver, as described here:
https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html
Rather than install the newest driver, however, try version 591.86, from January 27, since the next driver afterwards was a major update (you can tell from the version numbers), and there are currently lots of crashing threads from players on the two most recent versions. You'll want a Game Ready Driver, not a Studio version.
