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CapnHanHan's avatar
CapnHanHan
Newcomer
2 years ago
Solved

Sims 4 crashing without error

So i started playing sims 4 again and it has started crashing for no reason. it’s almost like the game is force closing itself because it gives no error message or even recognizes that it’s crashing....
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @CapnHanHan  I don't see anything definitively linked to Sims 4 either, but this is a video driver timeout:

    Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 141
P2: ffffd40a1cacb010
P3: fffff80150f5f270
P4: 0
P5: d40
P6: 10_0_22631
P7: 0_0
P8: 768_1
P9: 
P10:

    And that would crash the game, any game really, if it happened while you were playing.  If you'd like to get a better idea of what's happening at the time of your Sims 4 crashes, click Windows key-R and enter perfmon /rel in the run box, which will open the Reliability Monitor.  You'll see a chart of errors and updates and can check the timestamps against the crashes.  For anything that looks suspicious, double-click its name, or right-click and select View technical details.

    Regardless of whethere these LiveKernelEvent 141 errors are related to Sims 4, they do mean the driver needs to be clean-uninstalled and reinstalled.  Here's how:

    https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

    If you get another crash, please post any Reliabity Monitor entries that happened while you were playing Sims 4 after reinstalling the graphcis driver.  If you don't see any, check back in an hour or so; the RM doesn't always update right away.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@CapnHanHan  I don't see anything definitively linked to Sims 4 either, but this is a video driver timeout:

Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 141
P2: ffffd40a1cacb010
P3: fffff80150f5f270
P4: 0
P5: d40
P6: 10_0_22631
P7: 0_0
P8: 768_1
P9: 
P10:

And that would crash the game, any game really, if it happened while you were playing.  If you'd like to get a better idea of what's happening at the time of your Sims 4 crashes, click Windows key-R and enter perfmon /rel in the run box, which will open the Reliability Monitor.  You'll see a chart of errors and updates and can check the timestamps against the crashes.  For anything that looks suspicious, double-click its name, or right-click and select View technical details.

Regardless of whethere these LiveKernelEvent 141 errors are related to Sims 4, they do mean the driver needs to be clean-uninstalled and reinstalled.  Here's how:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

If you get another crash, please post any Reliabity Monitor entries that happened while you were playing Sims 4 after reinstalling the graphcis driver.  If you don't see any, check back in an hour or so; the RM doesn't always update right away.

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