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staaby16's avatar
staaby16
Rising Newcomer
3 days ago

Sims 4 Crashing

Hello, I have been having issues with my game crashing.  It appears to happen randomly.  The first time I was able to narrow it down to a mod causing the error.  Removed the mod and was good.  Then it crashed again.  I took my mods out via the 50/50 method and the game appeared to run fine with both halves in, so I can't isolate the issue.  It's only when I put all my mods back in, which is leading me to believe it isn't a mod error, but I am more than willing to remove whatever mod is causing it if so.  I have updated everything so I'm confused.  I already ran the game in a new user folder and repaired it.  The crash doesn't appear to be triggered by anything so I can't reproduce it, and when I try to isolate a mod the game runs fine with both halves of the 50/50 method.  

I'm attaching my DxDiag below.  Please let me know if I need to do anything else.  I'm not sure what could be causing it.  Thank you!

crashing

2 Replies

  • staaby16's avatar
    staaby16
    Rising Newcomer
    3 days ago

    Update: I tried the 50/50 method with all my other cc and couldn't reproduce the crash.  Thought I was good to go since it seemed to stop crashing.  Then it crashed again.  I don't know what to do at this point.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    15 hours ago

    staaby16​  Sometimes the problem mod is dependent on a different mod in order to work, and if the bad mod and the one it requires are in opposite groups, each half will work fine on its own.  To find the problem, you'd need to use the classic 50/50 method twice: put half in, and if they're fine, add half the others while keeping the first half in place.  If the game stops working, you subtract half of the ones you just added, and so on, until you isolate one of the two files you're looking for.  Then you do the 50/50 method again with that one mod in place, testing everything else against it.

    The crashes in your dxdiag are too generic to be much help on their own, but one cause of this type (access violation) is a bad mod.  So please retest your mods and cc as described above.

    It's also a good idea to update the Nvidia graphics driver, which is from 2023.  Here's the newest one:

    https://www.nvidia.com/en-us/geforce/drivers/results/253163/

    Run the installer as an admin: right-click the download and select "Run as administrator."  Restart your computer afterwards and before trying to play.

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