Do you have any mods or CC (custom content)? Try taking that out.
See this for more information: [PLEASE READ] Usage of Mods and Custom Content
Could you try removing the entire folder with mods? Just place it on your desktop and test.
The mods folder is completely empty....I'm in the process of going through Sims4 at the moment and removing some of my 'ongoing' families as i'm at a total loss as to what to do. The toddler package has never worked properly with all 'choices' being balnk and having to remember where they are after chosing a few times. Thank you again for the reply.
Community Manager
