Forum Discussion

Seasoned Adventurer

6 years ago

Solved

Sims 4 Digital Soundtrack won't download

The Origin client is complaining about not being able to download the Digital Soundtrack from the Sims 4 and I'm getting a bit worried now! Bought into the Sims 4 Digital Deluxe upgrade a long time ago before all this hullabaloo and the free month of Origin Access took precedence over it late last year. I might be concerned that the game will complain that it's missing files and attempt to re-download from wherever it's erroring out at each time I try to start it, or each time I restart my PC.

SimQARobo
6 years ago
@SmoggyLambGG

This issue should be resolved now. Let us know if you're still experiencing the problem.

16 Replies

SimQARobo
Legend
5 years ago
@kivike345

OK, good to hear it worked. If you encounter the issue again, let us know.
kivike345
5 years ago
@SimQARobo Thank you! 🙂
M4RC0_WilsonXI
5 years ago
i am having the same issue, the game has downloaded fine but when i try to download the soundtrack it displays and error message: An unexpected error has occurred. Please try again in a few moments. Error: 327683:0
I have waited a long time before trying again and have the same problem.
SimQARobo
Legend
5 years ago
Hello @M4RC0_WilsonXI

Please contact EA Help if you're still seeing the problem.

LINK: https://help.ea.com/en/contact-us/
samantha16157
3 years ago
@SimQARobo How foes this get fixed i have cleared cashe and wverything
EA_Lanna
Community Manager
3 years ago
Hey @samantha16157,

This thread is quite old and is being locked here to avoid further necroposting.

If you're experiencing a similar issue today, please feel free to open up a new thread if you're unable to find a more recent topic on the subject, and add some more information. Thanks.

- EA_Lanna