Forum Discussion

JustTim51955's avatar
2 years ago
Solved

Sims 4 doesnt launch, does appear in taskmanager.

Hey, so about a week ago I wanted to play ts4, so i installed the game to my external harddrive due to space issues with my ssd. So i installed the game but it didnt open, but it did appear in taskmanager with 0% cpu usage. So i try different stuff like repairing,reinstalling, reinstalling runtimes, disabling antivirus, Nothing seems to be working and idk what to do. I dont think its a harddrive issue as other games including the sims 3 run perfectly run fine off of it. During the process i even managed to corrupt my computer (dont worry its all fixed). I dont have any mods and no packs except for the free holiday one if that helps.

Any help is greatly appreciated!

Thanks, Tim

  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @JustTim51955  Please create a different folder.  One of the less-common triggers for this kind of issue is a problem with the permissions on the folder for the game's program files, so it's best to start with a newly-created folder which should have default permissions.

14 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @JustTim51955  That just looks like a generic Windows update, something to Game Mode or Game Bar that you can ignore.  I still think this is a case of the game being blocked, so the next step is a clean uninstall and reinstall of Sims 4:

    • If you have any saves you want to preserve in the original account, put them in a folder that does NOT contain "Sims 4" in its name.
    • Switch back the new Windows account.
    • Download Revo Uninstaller (the free version is fine) from here.
    • Launch Revo, select Sims 4 from the list, and click Uninstall.
    • Cancel the system restore point; you don't need it.
    • Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
    • Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
    • Close Revo, and restart your computer.

    For the EA App:

    • Launch Revo, select the App, and click Uninstall.
    • Cancel the system restore point.
    • The EA App may open a window.  Click Uninstall, then in the Revo window, click Moderate under Scanning modes, and click Scan.
    • Revo will present a list of registry entries.  Click Select All, then Delete: you don't need or want to preserve these entries.
    • For the leftover files and folders, click Select All, review the list and deselect anything you'd like to keep (this is unlikely, but it's worth checking), click Delete, and you're done.
    • Close Revo, and restart your computer.

    Install the EA App, then create a new folder into which you'll install Sims 4.  The folder should be on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games.  Please continue to test in the new Windows account just to be as thorough as possible.

  • JustTim51955's avatar
    JustTim51955
    2 years ago

    Hi, i will do this later today. I just want to confirm if i can use my current file path of F:/Sims

    In which i have currently installed sims 3 and 4.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @JustTim51955  Please create a different folder.  One of the less-common triggers for this kind of issue is a problem with the permissions on the folder for the game's program files, so it's best to start with a newly-created folder which should have default permissions.

  • JustTim51955's avatar
    JustTim51955
    2 years ago

    Omg TYSM this did it for me. Idk how to mark the post as a solution but this is the solution lmao

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,635 PostsLatest Activity: 21 hours ago