Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.133.1220
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? enter the game, go into build mode, and then exit it
What happens when the bug occurs? once I exit build mode, the game does not let me control anything, or click any options, thus I cannot save what I just built and I have to go into the system and force quit the game.
What do you expect to see? I expect to be able to control my sims, and save the game after I build stuff
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made.
once I exit build mode, the game does not let me control anything, or click any options, thus I cannot save what I just built and I have to go into the system and force quit the game.
I’m having the same issue, and it’s so frustrating because I have to close down the entire Mac which I’m no expert but I’m sure is causing some damage.
I regret updating my game, it was working perfectly before. Please can this hurry up and be resolved. I’ve tried disabling mods, updating them, updating my Mac, repairing the game......apart from uninstalling and re-installing the game, I’m at a loss.
@cherrizzle Please move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to this folder yet; just start a new save and play for a bit. Let me know whether the issue is still present.
By the way, please also make sure that your saves and mods aren't loading in-game. If they are, then the folder you moved is not the folder Sims 4 is reading.
