Forum Discussion

Emoreader316's avatar
3 years ago

Sims 4 freezing / getting stuck on a loading screen

I had a lot of cc and such, and my game worked just fine before I installed the High School Pack. I can make characters and choose a place to live. BUT when it gets to the loading screen after choosing the land, the game is freezing and/or taking forever to load. And Yes, I deleted 70% of my old mods and cc that I barely used. Is there anything that I could do help my game load faster, just so I can play?

Included is my DxDiag file.

11 Replies

  • ManJuve's avatar
    ManJuve
    Rising Novice
    12 days ago

    Hi there, I’m having the same issue with Sims as well. Ever since I got the new Windows Update on my laptop, Sims just gets stuck frozen on the loading page everytime I click on it. I’ve cleared cache, moved my mods and content to desktop, repaired the app, uninstalled and reinstalled EA, made sure my laptop drivers are up to date, and tried to run a dxdiag file on Sims, but it wouldn’t save or do anything. I don’t know what else to do and if you could help me, that would be greatly appreciated.