Sims 4 freezing / getting stuck on a loading screen

@Emoreader316  Have you tested with no mods or custom content at all?  I realize you may not want to play like that, but it would be useful to know whether this helped.  Your dxdiag lists a couple of Origin crashes and a bunch of Sims 4 errors that could be related to the graphics driver, but it's a lot easier to test with no mods or cc than to clean uninstall and reinstall the driver, plus the latter is not something you want to do just for fun.

If removing the mods and cc doesn't help, please move the entire Sims 4 folder to the desktop and try again.  The game will create a new Sims 4 folder with no content the next time it loads.  If that works, you can try moving some content from the old Sims 4 folder to the new one.

If the game still won't load properly with a clean folder in place, before you've added anything to it, the next step is to address the Origin errors.  Clean Origin's cache and uninstall it "the hard way":

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/

Reinstall using the full installer (direct download link):

http://download.dm.origin.com/origin/live/OriginSetup.exe

Run the installer as an admin: right-click on the download and select "Run as administrator."  Restart before trying to play.

Thank you for a response back! I did it without mods and it did it as well. and I tried it with the clean folder method and cleaned my origin cache just in case. It was still slow and i tried to add the mods in just in case it happened again it's still taking a while to load. so, I'm trying uninstalling origin now. 

@puzzlezaddict so after everything it still gets stuck on that screen. 

@Emoreader316  Try doing a clean uninstall and reinstall of the AMD graphics driver.  Here's how:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

Restart your computer after installing the new driver and before trying to play.

@puzzlezaddict I have done the clean uninstall and reinstall of my graphics driver, I also went through some older CC and found some that were broken, and I got rid of those. It still is taking a while to load up anything after I hit resume, new game, or load game.

@Emoreader316  Did you ever test with no mods or custom content at all, as in, moving the Mods folder to the desktop?  If not, please try that now.  I thought you'd done so already, and that when you tested in a clean folder you hadn't added any content to it, which is why I'd moved on.  Regardless, please test in another clean folder, with nothing at all added to it, now that you've clean-uninstalled and reinstalled the graphics driver.

If that doesn't help, please try again, still in a clean folder, but with Origin in offline mode.

If that doesn't help either, please post a new dxdiag.

@puzzlezaddict Yes I've tried with no mods and did the clean folder before. I tried doing the clean folder once again, this time it worked, so it must be one of the mods I have installed right? I also included a new DxDiag File.

Hey @puzzlezaddict so i tried to get it to load up and now it says error code: 135:2cec3921aea2c5. every time I get it to load through. I added the photo saying so. 

Even when restarting it and trying to load it up it keeps saying it.

@Emoreader316  Does the error code show up only when you've added back mods or cc, or only when you're trying to load an existing save; or all the time?  These errors are typically related to a mod or cc issue, although I'd need to check with someone else about this exact error code.

@puzzlezaddict Yes it happens after adding mods, i looked up the code and there was one that had different ending of the code, but it was caused by a custom Carrer mod so ima delete that and try again.