Sims 4 freezing then crashing after a few minutes of game play

@winteryrose11  Hi again.  Your dxdiag has a number of new errors, one of which is definitely due to the Nvidia graphics driver and a couple more that could be.  The driver MSI offers for your laptop is actually older than the one you have installed, so try installing the newest one from Nvidia:

https://www.nvidia.com/Download/driverResults.aspx/170887/en-us

When installing, shut down all other applications, and run the installer as an admin: right-click on the download and select "Run as administrator."  Select the custom install route and the option to "perform a clean install."  Restart before trying to play.

@puzzlezaddict 

I did this, and it still freezes on me =/ even quicker now.

@winteryrose11  Try playing in a clean user folder (even if you already have during previous troubleshooting).  Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and a clean folder will spawn the next time you launch the game.  Don't add anything to this folder yet; just see whether the game crashes.

If it does, I'd like to see if there are any crash dumps for Sims 4.  Click Windows key-R and copy and paste this:

%LocalAppData%\CrashDumps

When you enter, you'll see a list of .dmp files.  If one of them is from Sims 4, please upload it to a third-party filehosting site (Google Drive, Dropbox, etc.) and link it here.

If there is no Sims 4 .dmp file, you can enable them:

• Hit the Windows key, type "command prompt" in the box, right-click on Command Prompt in the search results, and select Run as Administrator
• In the window, paste "reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD" without the outside quotes into the box, and enter
• Launch Sims 4 and wait for it to crash (whether you can play at all or not)
• After it crashes, wait for any crash dialogs to finish
• Then hit Windows key-R and paste "%LOCALAPPDATA%\CrashDumps" without quotes into the box, and enter
• Upload the last .dmp file to a free filesharing site and link it here
• When you want to undo the auto crash log dumps, open Command Prompt as before, paste "reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f" without the outside quotes, and enter.

Please keep using a clean Sims 4 user folder while testing, just so that there aren't any complicating factors.

@puzzlezaddict 

the game seems to be working fine with the clean folder, so what does this mean?

@puzzlezaddict  Yes, I figured out what the problem was ^^ It was a kiwi plant that I had downloaded for my ssco mod ^^ Thank you again for your help. I really appreciate you