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DrWonderful's avatar
6 years ago
Solved

Sims 4 Fuzzy Audio Please Help

Hi! I loaded up my sims 4 game and my audio was fuzzy, it wasn't muted, you can hear the sound it was just distorted and fuzzy (Kinda how radio stations get sometimes). I literally tried everything, I've tried uninstalling and reinstalling, I've tried repairing my game, I've tried putting my graphics on low, I've tried disabling all of my mods and cc, and I've tried looking online and trying there ways, but nobody seems to have the same problem I have. This is not my first time playing the sims 4, in fact, Everything worked fine yesterday (October 9th 2019), does anyone know how to fix this?
Please reply if you do! It would mean a lot

Also Please email me if you have any questions on my problem : [edit: email address removed]

Please note that this email is not my personal/main email

  • @DrWonderful

    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/Library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder. Start a new game with the random sim and play by 5 minutes.
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7, Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    Step 9. Check if there are newly updated version mods you are using.
    Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
    Step. 10. Launch the game and check if this problem also disappeared in this old save.

    The last step - delete The Sims4 old folder.
    Your saves and library will be not changed or damaged

    I don't work for EA

2 Replies

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @DrWonderful

    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/Library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder. Start a new game with the random sim and play by 5 minutes.
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7, Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    Step 9. Check if there are newly updated version mods you are using.
    Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
    Step. 10. Launch the game and check if this problem also disappeared in this old save.

    The last step - delete The Sims4 old folder.
    Your saves and library will be not changed or damaged

    I don't work for EA

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