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Nadsimonee's avatar
Nadsimonee
8 years ago

Sims 4 game failed to load. PLEASE HELP!!

Ever since I got sims seasons I would sometimes see this message pop up saying the game failed to load. This NEVER happened before. Usually I would be mad and just start over but it keeps saying it. The message is:  The game failed to load. Error Code: 102:c4caa9ed:eeb17472. It is recommended that you restart the game. I did as it said. I went to the main menu then played the game and when it loaded it still said it. I exited fully out the game and re opened it through origin and it still said it. Please help on what I should do. 

pc

3 Replies

  • Wandeerrer's avatar
    Wandeerrer
    8 years ago
    Hi!
    Are you using any mods or cc? If yes, you should remove them and then try to start the game. You can also try to repair the game through the origin or try to remove your Sims folder from documents (before you do that, copy your folder on the desktop) and then try to start the game. There's can be a problem with your save.
  • Nadsimonee's avatar
    Nadsimonee
    8 years ago
    I do have mods and cc but I’ve never had that problem until I purchased seasons. I’ve also repaired my game numerous times.
  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    This is known to be caused by broken Mods so Remove all and look for updates where you got them.

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