sims 4 game is unresponsive on the main menu
Hi, i'm really new to this site so i'm sorry if i'm getting a lot of stuff wrong, but i have this problem where whenever i open my Sims 4 game and it has loaded to the main screen, it wont activate a...
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@govnernment Please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save and let me know whether you have the same issue.
If you do, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
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