Sims 4 game license invalid
Game license is invalid The app couldn't read the game's license file
edited title for visibility. -puzzlezaddict
Forum Discussion
@puzzlezaddictthank you for the response. I read through the sites you sent and find them to be a bit intimidating to do if I'm honest. I might test it when a family member better with computers is visiting, but for now I won't risk doing it and making a mistake for something that may or may not fix my game. What is interesting though, is that this suggests that the problem lies within Windows instead of the EA app or the Sims 4. It doesn't make sense when every other game I have works just fine.
Is there any chance of this fixing itself over time, or some kind of work around so I can at least do the event and get the rewards I'm now missing out on? If it is a Windows problem, would starting the game on a different computer work for example?
I fixed it! I removed my mods, saves and screenshots folders, then repaired the game. I should have tried this sooner, but it fixed the game. I will now test if I can add those folders again and will edit this post as I go.
Edit: I added my saves and screenshots folders, it still works.
Edit 2: added the mods folder and it still works!
@Robin9139 I'm glad to hear the problem is fixed. It's possible EA did something on the back end at the same time, so I wouldn't assume the repair addressed the issue (although it could have), and I wouldn't expect changes to your user folder to have any effect at all. But the important thing is that it's fixed, not how that happened.
@kaimoook @HayleyRob1 @ebony2319 Please try again to see whether this issue is fixed, and if you still get the error, clear the EA App's cache and repair Sims 4 (again).
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
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- EA_Cade11 months ago
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