sims 4 has been crashing randomly please help
I've started playing sims again and recently it crashes no explanation or error it just closes out. its so frustrating. i tried to play without mods but had the same issue
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@Breegrace456 Thanks for the dxdiag, which lists a few Sims 4 crashes that look like the usual problem with high-end Intel processors that the motherboard overclocks by default. The fix for this problem has been rolling out over time, so please look for an update for your motherboard's BIOS. Find the exact model number and google it, then look for the Asus specs/support page. Your current BIOS version is 1102, so there may well be a newer one.
If this doesn't help, boot into BIOS and disable CPU turbo boost, which is likely buried in Advanced settings and may have a slightly different name. It should say "turbo" though.
As a side note, what are you trying to do in PowerShell that's causing PS to crash repeatedly? I see a pile of crashes in your dxdiag, and PS should be very stable in general.
- @puzzlezaddict i don’t really know what powershell is haha i haven’t done anything in it i don’t think besides the sfc /scannow nothing else though. i’ll take a look at the bios !
Hello, I am having the same issues. It was doing well for a couple of days, but I just had it crash again. I have cleared my online thumbnail cache and cleared out all my mods and CC. Except for the clothing that I have had for years, I can delete that if needed. I have tried updating my drivers. I have not installed Windows 11 24H2; I have heard it causes problems with the gaming, so I was wondering if that could be why the game keeps crashing. When the game does crash it says that it has reached a breakpoint if that's relevant.
@KaitlinClark Most of the errors in your dxdiag point to the Nvidia graphics driver, and an issue with the driver can also cause breakpoint errors. So please do a clean uninstall and reinstall of the driver, as described here:
If that doesn't help, please look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash, specifically after reinstalling the driver. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
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