sims 4 initialization error at start up

@maria1993m  Please try the steps listed in this article.  Even though this error has a few different causes, it's still the place to start.

https://sims4.crinrict.com/eng/2014/09/unable-to-start-initialization-error-at-startup/

If those steps don't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

And let me know what antivirus program you run.