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puzzlezaddict
5 years agoHero+
@maria1993m Please try the steps listed in this article. Even though this error has a few different causes, it's still the place to start.
https://sims4.crinrict.com/eng/2014/09/unable-to-start-initialization-error-at-startup/
If those steps don't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
And let me know what antivirus program you run.
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