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9 years ago
Open up your task manager and click "more details"
If you see Sims 4 is open, close it.
This should work.
6 years ago
- BlackjackWidow6 years agoHero (Retired)
@Sophia44063 @hgoudie34791 Are you having this same error message? Are you running The Sims 4 on Windows or MacOS?
- EA_Lanna6 years ago
Community Manager
Marking as Solution for visibility purposes
If you are on Mac Catalina please check out this thread "The Sims 4 macOS Catalina Troubleshooting" .
- 6 years ago@EA_Lanna Thanks so much this worked
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