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lmcdxo's avatar
lmcdxo
Seasoned Newcomer
10 months ago

Sims 4 keeps crashing and closing

I've been having the same issue for the last few days, i start the game and play, it will last a couple of mins then it crash's and closes the game down. I had a last exception but the last exception site doesn't bring anything up for it? I'm not clued up completely with this kind of stuff so any help would be appreciated. I've added the last exception report that i got.

2 Replies

  • lmcdxo  Does this happen with no mods or custom content present?  You don't need to save your progress; this would just be for testing.  And if your main save crashes with no mods or cc, please try a new save too.

    If the new save also crashes, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.