Sims 4 Keeps crashing during game play after Feb 2018 update
Help! My game keeps crashing after just a few minutes of game play. Why does this keep happening?
Forum Discussion
Hello....
I've been having the same issues with The Sims 4 gameplay. I have to keep saving it after every 3-4 minutes. Then after at least 15 minutes of gameplay, everything freezes and then a message pops up saying that the program is not responding.
Can you please read the DxDiag for me too.
@JapaneseJello First thing you should do is update the video driver as noted it is over a year old and Nvidia releases new drivers very frequently. What resolution do you have the game set at? Do you have this issue with other games? Try to run a benchmark like 3dmark and see if the computer crashes. Is the laptop getting hot before it crashes? It is possible that the Geforce 940 MX chip is overheating. I always configure memory in blocks of 4Gb - while 6Gb should work, sometimes the dual channel does not work correctly at odd configurations. Memory needs to be checked to verify it is acceptable by Acer for that laptop. Check to make sure there are no updates for Windows 10. There were some issues with the spring update and updates were pushed out. The most common problem for this error message is an issue with the video driver or the video chip overheating.
I upgraded the video driver. After that i played the game and so far there has been no problems. It does not crash anymore. It just lags a bit here and there but I think it's bearable. I had no issues with other games before. Other games used to work really well, only TS4 used to crash. I think the laptop used to get hot before it used to crash. I think the problem was with the video driver.
But anyways, the game works now.
Thank you so much for helping me out. Keep up the good work.
Can someone check mine if they run into this post soon? Just built a $3500 computer, yet I keep crashing. Its the only game that does.
are you using any mods or cc in your game ?
Specs should be fine although your system SSD is a bit small.
Heya guys!
Having an issue which I've never come across before.
Tonight I've been playing my game and it just randomly freezes.
No idea why. I've not done anything different than I usually do. It's very odd.
Three times I've had to force my PC off... It plum
Anyway, been reading other peoples threads but it made no difference.
Here is my DxDiag: pastebin.com /uWvUtDeW
I'm not sure what else to do.
Thank you in advance! xoxox
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