Sims 4 keeps crashing

Sims 4 keeps crashing after i played for 1 minute. The game freezes for 1-2 seconds and then crashes. I have repaired the game, done app recovery -> clear cache, reinstalled sims but it still doesn't...

puzzlezaddict
3 years ago
@AliceBjorkenstam Did you add any content back in other than your saves? If so, please try with only the saves present, nothing else. If the game still crashes, please leave your saves in place but start a new save instead, for testing purposes. (This is a different test than before because your saves are present even though you're not loading them.)

If you get yet another crash, remove your saves and try again—I'd like to know if the problem persists in the same user folder when your saves aren't there. The point of all this is to try to isolate the issue. I realize that playing offline fixes it, but hopefully there's a better workaround than that.

pandemoho

7 months ago

Hello, I'm also having problems with current crashing. And so help will be appreciated.
I have no mods nor cc installed. I've been playing since 2023 and everything was fine until the LIFE AND DEATH update. Since then, after a few minutes of my game, the screen freezes for 2 seconds and it crashes.

I've checked in the EA app if I still apply for the minimun requirements and I do.

System requirements
Minimum requirements
OS: 64 Bit Required. Windows 10 - Windows 11 PRO
CPU: 3.3 GHz Intel Core i3-3220 (2 cores, 4 threads), AMD - Intel Core i7
Ryzen 3 1200 3.1 GHz (4 cores) or better
RAM: At least 4 GB RAM - 31.7 GB usable
DISC DRIVE: DVD Rom Drive required for installation only HARD DRIVE: At least 25 GB of free space with at least 1 GB additional space for custom content and saved games - 545 GB free of 930 GB

VIDEO: 128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA - GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better - 128 MB. Intel(R) Iris (R) Xe Graphics
DirectX: DirectX 11 Compatible - DirectX 12
INPUT: Keyboard and mouse - Yes
ONLINE REQUIREMENTS: Internet connection required for product activation - Yes

I'll attach my DxDiag if it helps.

Things I've already done to try to solve the problem:

- Uninstall my One Drive
- Create a copy of my files and put them in another place
- Uninstall the game entirely
- Install it again
- Repair the game
- Add my saves file, Tray file, User Setting ini file and Options ini file to the new Sims 4 folder created.

DLC's I own:

- For Rent

- WereWolves

- Vampires

- Tiny Living

- Stranger Ville

- Seasons

- Romantic Garden

- Realm of Magic

- Parenthood

- Paranormal Stuff

- My first pet stuff

- Laundry day stuff

- High school

- Growing together

- Get to work

- Get famous

- Eco lifestyle

- Discover university

- Dine out

- Cottage living

- City living

- Cats and dogs

- Blooming roots

I've been playing with these DLC's for a while now and my game have never crashed. It was in the new update for life and death and the nursery kit when it started to crash and I've not been able to play anymore.

Thank you for reading u,u

DxDiag.txt96 KB

pandemoho

7 months ago

Also, IDK if this helps, but here's a txt of my Last Crash

It didn't let me upload it as a txt

Also, I'm no computer expert, so this is kinda difficult to understand already for me u.u

Last Crash.docx49 KB