Sims 4 keeps getting hung up/not responding
I don't know if it's the new update, but my game has never done this. About every 2 minutes (sometimes less!) it would freeze and then not respond for 10-15 seconds. I've tried updating (to see if ma...
Forum Discussion
Hi @Nikki942
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Here you go!
Your graphics drivers are pretty old.
Try updating with these: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
Updating my graphics drivers did not fix it.
Edit: I also tried starting a new save to see if I just have too many Sims in the world/save file since I have mods that prevents Sims getting culled, more than 8 sims in a household, and triplets/quadruplets and it was still doing it the moment I started a new household in a new save/world.
The card you have is not very strong.
Was it any better on low graphics and laptop mode ?Have you tried renaming the whole user folder and starting a new save that way ?
Community Highlights
- EA_Cade11 months ago
Community Manager
