it happened after I added mods and cc, I took them out and it still crashed. i repaired the game over and over but it still crashed, I even uninstalled the game, and it still crashes, there are no updates that I see either. I've seen a few people saying run dxdiag so i did and idk what to do now.
@milk_n_txe Thanks for the dxdiag, which is usually my first request. The errors it lists are all generic Windows issues, so please run a couple of basic checks of your Windows system files:
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Please also increase the page file size on your computer, as described here (option three):
https://www.elevenforum.com/t/manage-virtual-memory-paging-file-in-windows-11.8618/#Three
Set the minimum to 12288 and the max to 16384, and restart your computer.
If that doesn't help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
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