sims 4 keeps putting laptop into sleep mode while playing

I can play Sims 4 for about a half hour then the screen goes black and the laptop goes to into sleep mode. I hit the power button and things resume. To the touch, the laptop has no hot spots on the ...

Phantomlover1717

Legend

10 years ago

(wrong button, I don't have the problem)

Is the cable with your laptop the original HP cable?
Is everything updated?

Anonymous
10 years ago
Yes, the cable is original equipment and everything is updated. When not playing the game, the laptop is on 24/7 and is rock solid.
- crinrict
  Hero+
  10 years ago
  Is sims the only game you have issues with ? Did you run a hardware check ?
  - Anonymous
    10 years ago
    Yes, I stressed the hardware and everything seems fine. The Sims game is the only game for now on the laptop.